FAQs

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WHAT MATERIALS ARE USED IN YOUR JEWELRY?

We take pride in quality and craftsmanship. Each piece is made from 925 sterling silver, 14K and 18K gold, and ethically sourced gemstones to ensure long-lasting beauty and durability.

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DO YOU OFFER INTERNATIONAL SHIPPING?

Yes, we deliver worldwide. You can view international shipping options at checkout, along with estimated delivery times and fees.

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WHEN WILL MY ORDER BE DELIVERED?

Orders are processed and dispatched within 1–2 business days.

  • UK Orders: Delivered within 5–7 business days (standard) or 3–5 business days (expedited).
  • International Orders: Delivery times vary by location.

You will receive a shipping confirmation email with tracking details once your order is on its way.

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HOW CAN I TRACK MY ORDER?

When your order ships, you’ll receive an email with a tracking number. Use it to check the real-time delivery status. If you need help, our customer support team is happy to assist.

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WHAT IS YOUR RETURN POLICY?

We offer 14-day returns from the date of delivery. Items must be unworn, unused, and in their original condition. If you’re not fully satisfied, we’ll make it right.

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DO YOU OFFER GIFT PACKAGING?

Yes, all orders come in our premium branded packaging, perfect for gifting.

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CAN I CHANGE OR CANCEL MY ORDER AFTER PLACING IT?

Yes, as long as your order hasn’t shipped yet. Contact us within 12 hours of placing your order and we’ll help you update or cancel it.

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IS YOUR JEWELRY WATERPROOF OR TARNISH RESISTANT?

Our jewelry is durable and designed for daily wear, but to keep it looking its best, avoid contact with water, lotions, and perfumes.

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    FREE UK SHIPPING

    Free shipping on all domestic orders

  • payments

    SECURE PAYMENTS

    Always safe and secure

  • high_quality

    PREMIUM QUALITY

    Guaranteed high quality

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    EASY RETURNS

    Simple and easy returns

    REACH OUT WITH ANY QUESTIONS: